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REMOVEit
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REMOVEit Community Q&A

Curated answers from the team on bulk background removal, prompts, smart conditions, scheduling, plans, and troubleshooting — written for Shopify merchants.

Recent answers

Yassine What does REMOVEit do to my product photos? REMOVEit replaces cluttered product photo backgrounds with clean, studio-style ones using AI, in bulk, and puts the new image in the original's place. Maya How do I remove backgrounds from all products? Choose All the Products in New Task, set your background and condition, then submit. One task covers up to 2,500 products in the background. Liam How do I get a pure white background? The default Background Instructions already ask for a clean white background. For pure white with no shadow, add an exact color and no shadow. Yassine What is the Condition Prompt for? The Condition Prompt tells AI when an image needs a new background. Each image is checked first, and only matching images are edited and charged. Maya Can I schedule a task to run overnight? Yes. On the Review step choose Schedule this task to run later, pick the date and time in your local time zone, and submit the task. Liam What do the task statuses in History mean? Scheduled waits for its time, Pending waits in the queue, Processing is running, and Completed, Completed with errors or Failed show how it ended. Yassine How much does REMOVEit cost per image? About 82¢ per image on Starter, 59¢ on Professional and 47¢ on Enterprise. Pay As You Go packs cost $25 for 50 images, and Free gives 5 a month. Maya How do I change the app language? Open Settings, pick a language under Interface language in General settings, then click Save in the Shopify save bar at the top of the page.
Getting started 8 Install, first store scan, the Home page, and your first background task. Bulk background removal 9 All products, collections, specific products, filters, and large catalogs. Backgrounds & prompts 9 White, transparent, gradient, and studio backgrounds with Background Instructions. Smart conditions 7 Condition Prompt, Maximum Images to Process, and how AI picks images. Scheduling & automation 8 Run later, weekly, monthly, or quarterly tasks, and new product coverage. History & results 8 Task statuses, task details, replaced images, and where results appear. Plans & credits 8 Free and paid plans, yearly billing, pay-as-you-go packs, and gift codes. Settings & languages 6 Interface languages, email notifications, and watermark language. Troubleshooting 8 Failed tasks, credit limits, skipped images, disabled buttons, and support.