Community Q&A
Am I charged for images that fail?
No. A credit is used only when an image's background is successfully replaced. Failed images and images skipped by your condition cost nothing.
Maya
No. REMOVEit deducts 1 credit only after an image has been successfully replaced on your product.
If an image fails, for example because of a temporary error, no credit is used and the image keeps its original background. Skipped images are free too. Task Details shows the counts for each task.
Related help article: Read the guide → — How credits work