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Community Q&A

Why don't I see the new image on my store?

Check the product in your admin first. If the new image is there, your browser or theme is showing a cached copy; refresh after a few minutes.

Yassine

Founder ·

Open the task in History and click Edit in Shopify. If the new image is in the product gallery, the change is done.

Your browser or theme may still show a cached copy, so reload the product page after a few minutes or open it in a private window. If the admin still shows the old image, check the task's Error Log.

Related help article: Read the guide → — Where replaced images appear