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Results do not look as expected

REMOVEit Troubleshooting

Fix cut-off edges, wrong colors or unwanted changes to products.

AI results depend on the source photo and your instructions. Try these fixes:

  • Parts of the product removed — turn on Consider product title so the AI knows what belongs to the product
  • Product looks changed — add do not change the product's color, shape, text or logo to Background Instructions
  • Background not the color you wanted — give an exact color, such as pure white #FFFFFF
  • Unwanted shadows — ask for no shadow, or a soft shadow if it looks pasted on
  • Watermark you did not want — turn off Add AI watermark in the next task

Replace an unwanted result with your original photo in Shopify, then test new instructions on a few products.

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