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Completed with errors and failed images

REMOVEit Troubleshooting

What to do when some images could not be replaced.

Completed with errors means the task finished, but some images could not be replaced. Failed images are not charged and keep their original background.

Common causes

  • A temporary error from the AI model or from Shopify during upload
  • An image that could not be downloaded or processed
  • A product that was deleted or changed while the task was running

What to do

  1. Open View details and read the Error Log
  2. Note the products with failed images
  3. Create a new task with Specific Products for those products

If the same image fails again and again, send the task ID and product link to support.

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