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Task failed: monthly image limit

REMOVEit Troubleshooting

Why a task fails when no credits are left and how to continue.

REMOVEit checks your available credits when a task starts. If you have no credits left, the task ends as Failed and the Error Log shows that the store has reached the monthly image limit. You also get a failure email if notifications are on.

How to continue

  1. Open Plans and check Usage This Month
  2. Buy a Pay As You Go pack, upgrade your plan, or redeem a gift code
  3. Go back to History and click Retry task

Recurring tasks

A recurring run that fails is not rescheduled. After adding credits, check the Scheduled Task Automations card and create the recurring task again if its next run is missing.

Related articles

Troubleshooting common REMOVEit issues Quick fixes for the problems merchants run into most often. The Next Step button is disabled Unlock the wizard by saving or discarding changes in the save bar. Task stays Pending or Scheduled Why a task has not started yet and when to contact support.